Shipping policy

Order Processing Times:

We do try very hard to ship all our products quickly. In most cases items are shipped within 24 hours of receiving payment. In some situations or during peak periods it may take 2 -3 business days to ship. 

* Exceptions to this are the custom printed t-shirts and special ordered items.

Australia:

We deliver to most destinations across Australia within 1 to 8 days. All orders are typically delivered quickly, however, at certain times, problems out of our control can occur which may cause delays in delivery. We apologise in advance if this happens.

Below are estimated delivery times to major cities and most metro areas within Australia. Delivery times to remote areas may take a little longer.

Australia Post Express: 1 - 3 Business Days
Australia Post Regular: 2- 10 Business Days
Carriers: 5-10 Business Days

*Please note that Transit times exclude weekends and public holidays.

Free Shipping Items:

Items that include free shipping such as particular grow lights, grow tents and clothing may take slightly longer to process and dispatch. Usually we get 90% of orders with free shipping dispatched within 24 hours however sometimes it can take 48 hours. With this being said please expect 4-12 working days for items that include free shipping to be delivered.

*Please note that Transit times exclude weekends and public holidays.

International:

International postage times vary greatly depending on what country you are located in. Below are the estimated postage times for international deliveries.

International Airmail 7-18 Business Days
International Express 3-7 Business Days

*Please note that Transit times exclude weekends and public holidays.

Postage and freight costs:

Shipping costs are calculated during checkout. The costs vary depending on the dimensions and weight of the products and the location the parcel is being shipped too.